We are dedicated to providing the best work environment for all of our work teams and so our centre is looking for a

suitable candidate to fill our open part-time post of Client Care Agent.
 

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Primary Role: To provide comprehensive administrative support to the staff of Bright Life Family Centre. 

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The Perfect Candidate will have:

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• A pleasant and kind manner and awesome people skills

• Prior experience in a similar administrative role along with some form of administrative certification 

• Ability to respond appropriately in emergency and crisis situations

• Ability to make independent decisions within established guidelines and reporting structure​

• Respect for the confidentiality of administration, staff, clients, and the organization

• Ability to Communicate sensitive information to staff, clients, and community or partners as required

• Basic accounting skills to learn and adhere to the position's accounting needs including, but not limited to, purchasing procedures, budget allocations, and spreadsheets

• Modern professional secretarial skills to produce work in a timely fashion, properly formatted and presented

• Maintain a calm professional environment during times when interruptions, disruptions, and a stressful environment interfere with the flow of work

• Superb use of the English language both written and verbally

• Ability to be flexible in accepting assignments from Director with deadlines and to prioritize multiple tasks from staff, ensuring timely completion

• Knowledge of general office practices and procedures

• The capability of operating computers and accompanying programs (for Windows & MAC OS)

• Knowledge of Waves App Accounting would be an asset.

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Responsibilities & Daily Tasks May Include:

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• Providing direct support to the Director, other Counsellors & Programme Team Leads.

• Managing all accounting and accounts record-keeping procedures, staff payroll, and office supply ordering.

• Managing client data, bookings, and staff case-loads in the centre’s filing, database and information systems.

• Managing the reception area 

• Providing in-person, email, and telephone customer service and correspondence to all current and potential clients and guests of the centre.

• Daily tasks such as: sending memos and reminders; creating/updating documentation such as: technical and professional reports, newsletters, booklets, manuals, guides, schedules and forms; editing task lists

• Providing logistical and events support to programmes and initiatives done by the Centre. 

• May be requested to attend meetings or events outside of normal office hours for administrative purposes.

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How to Apply:

Applications are Closed at this time!